Server infrastructure in Europe
We use European E-mail servers and IP addresses, compliant with EU regulations for the protection of personal data.
Protecting our users’ privacy is a priority for us, that’s why we take the utmost measures and the best practices for data protection. Our work is based on Privacy by Design.
Our company has already raised our standards, in compliance with the GDPR (General Data Protection Regulation). For us it is an important step ensuring greater safety to your data.
We want to share with you what we did to ensure more security, furthermore, we want to help you to be in compliance with the GDPR.
If you want to review the GDPR basic concepts, you can take a look at our guide, written just for you.
Your Data Is Safe With Us
Time ago, our team has implemented some improvements to protect your data and privacy. Therefore, we are already perfectly in line with GDPR.
Our commitment is continuous, indeed, we regularly verify the efficiency and the adequacy of adopted and executed measures, in respect and in order to guarantee protection of database, rights and fundamental freedoms of people, and the application of data processing by those who use our services.
In the table below, you will find all the details about the work done that permits you to use our products and services safely.
We have nominated a Data Protection Officer | |
We have trained a team involved in data processing and related control activities | |
Our policy on the rights of Data Subject and the procedures for the proof of consent to process the data have been updated | |
We have created a detailed and adequate disclosure to the GDPR, easy to understand, in order to let Data Subjects know how to exercise their rights | |
In case of violation of personal data our response procedures are quick, and take place without any delay after the anomaly has been detected | |
We have performed the DPIA, which is the evaluation of the impact on data protection | |
We have applied GDPR principles on various aspects of data processing: activities, objectives, description of the categories of recipients and eventual data transfers | |
Our technical and organisational measures were consolidated | |
We guarantee the data portability right of the subject from and to third party systems | |
The protection level for the data transfer to non EU countries has been reinforced with adequate protocols | |
Time ago we adopted Privacy by design, to implement efficiently the principles of GDPR in data protection and data processing | |
On 24 may 2018 we will publish the new disclosure |
We are also working on signup forms to your lists that help you adhere to the GDPR.
How To Be In Compliance With GDPR
You are the controller of your personal data and Emailchef processes personal data on your behalf.
To help in your activities, we offer you the safest and most reliable tools, which are compliant to GDPR.
We invite you to take a look at the following advices so that you learn what to do to comply with the new privacy provisions and how to correctly use Emailchef:
- Protect Your PC with a Password and antivirus: nobody else can have access to your data
- We suggest you to change regularly your login password
- Your email lists must contain only verified contacts of those who gave the informed consent of the data
- You will have to pay attention to our new conditions of data processing, updated to comply with the GDPR
- You have to provide to your customers and/or users the adequate updated informative in compliance with GDPR
- When you export your data from Emailchef, make sure your data is protected!
- If you use a third party API to import your data, make sure you have an update contract about data processing comply with the GDPR
- Do not send confidential information through email campaign